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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phaedra Shiver

Phaedra Shiver

February 23, 2026

5  out of  5
rating by Phaedra Shiver
"I had a great experience shopping my auto and renters insurance with Matthew at State farm today. Not only did I get better coverage, I got a better price. Highly recommended!"
We responded:
"Hey there Phaedra! It was awesome meeting to you today! So happy we could get you a better price and better coverage on your auto and renters insurance! Don't be a stranger, stop in and say hey any time :)"
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Tiffany Mathers

February 20, 2026

5  out of  5
rating by Tiffany Mathers
"I just moved to St Petersburg Florida from Denver, Colorado and needed to change my insurance which is always a headache! Matthew at the Steve Barney office was nothing short than amazing, very personable and saved me hundreds of dollars on my policy while providing great coverage. I recommend calling them for all your insurance needs!"
We responded:
"Welcome to Florida! I love that we were not a headache and Matthew made the process easy for you! He is a star!! We appreciate your recommendation and review!"
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zomi fathi

February 18, 2026

1  out of  5
rating by zomi fathi
"He removed the implant and did the bone graft again and I had to wait another 4 months and when I went back he took an xray and he said he had to do another bone graft. After he added another bone graft I had to wait another 4 months. When I went up front and asked a simple question from the staff of why he didn’t put enough bone the first time and was told by one of the nurses that 25% of the time this happens, The next time I went in, I was chewed out by the office manager and she told me that I am ungrateful and he is doing this work for free and I should find another surgeon and I have a cheap dentist and it’s my body that is messed up and not the dentist’s work. On 11/23/2025 I received a package from 5280 oral surgery with all of my records and he stated that the office dropped me as a patient. On 12/16 I had an appointment for an xray of the bone graft and no one called me to say that my appointment was cancelled. When I showed up on time, he made me wait an hour and all the patients were gone and he said I am not his patient anymore and he will not do anything for me and when I asked for my back he said no and my dentist did not use the correct material and that’s why the bone was failing which make no sense and it’s not true after talking to multiple surgeons. I did find a much better surgeon who guarantees his work. If your dentist refers you to this office, don’t go and save yourself from a headache and dealing with unprofessional staff.
Overall, I left 5280 oral surgery feeling like just another number rather than a patient whose teeth mattered. Stay away from this office and they don’t have a professional office staff."
We responded:
"Hi Zomi, I don't believe you posted this in the right place, I am a State Farm Agency not an oral surgeon or dentist. "
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Debra Donaldson

February 10, 2026

5  out of  5
rating by Debra Donaldson
"Karen Hagenson is a terrific State Farm Representative. She helped get my son and his new wife auto insurance right in the middle of the two hurricanes in 2024 when they first moved to St Petersburg. Even in the middle of the catastrophic circumstances in that area, she kept calm and remained very professional. She also kept in touch with us and was able to get them insured. Excellent service was thoroughly provided. I’d highly, highly recommend her and State Farm who my husband and I have had for 40 years!!!
Debra Donaldson"
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Jacob Hyde

February 9, 2026

5  out of  5
rating by Jacob Hyde
"Matthew was an ideal Insurance Representative. He was both knowledgeable and courteous when answering my questions."
We responded:
"Thanks for taking the time to leave Matthew a review Jacob! We appreciate it and for trusting us with our insurance needs!"
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Samphong Singsay

February 5, 2026

5  out of  5
rating by Samphong Singsay
"Matthew"
We responded:
"Matthew is awesome, thanks for recognizing that Samphong!"
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Daniel Sheppard

February 5, 2026

5  out of  5
rating by Daniel Sheppard
"I had an excellent experience working with Matthew at State Farm. He helped me switch over from USAA and made the entire process smooth and stress-free. Matthew took care of setting up my auto insurance, renter’s insurance, and a new supplemental hospital policy, and he explained everything clearly and in full detail so I always knew exactly what I was getting and why.

What really stood out was how personable and accommodating he was. Our conversations never felt rushed or scripted, he took the time to talk with me on a personal level, answer every question thoroughly, and make sure I felt confident in my coverage decisions. He was professional, knowledgeable, and genuinely pleasant to work with.

Matthew is a true asset to State Farm, and it was a pleasure doing business with him. I highly recommend him to anyone looking for an agent who actually cares and goes the extra mile."
We responded:
"I can happily say Daniel that Matthew thoroughly enjoyed talking with you! Matthew and my team really pride themselves on customizing plans for our insureds so that you have exactly what you need. Thank you for trusting us with your business. We really appreciate you and your feedback Daniel. "
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Marissa Moss

February 5, 2026

5  out of  5
rating by Marissa Moss
"Matthew with State Farm has been a tremendous amount of help! He saved me a bunch of money and got me the coverage I truly wanted for my vehicles and rental insurance!"
We responded:
"Saving a bunch of money and getting the right coverage in place for you is what Matthew is great at!! Welcome to the State Farm family Marissa :)"
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Daniel Dray

February 4, 2026

5  out of  5
rating by Daniel Dray
"Stephanie went above and beyond to ensure our auto, renters, and life insurance policy was expedited. Her diligence and professionalism surpassed all expectations. If the option for more than 5-stars were available we'd apply the highest possible rating for her."
We responded:
"WOW! Surpassing all expectations is certainly high praise! Stephanie is a star and does an amazing job taking care of our new customers, it makes me happy knowing you got that level of service! Thanks for the review Daniel! Thank you for trusting us with you Auto, Renters and most importantly Life Insurance. "
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Eduardo Snead

February 3, 2026

5  out of  5
rating by Eduardo Snead
"Matthew was a pleasure. He was very informative and has a vast knowledge of available insurance products or services. And he saved me money. I will recommend State Farm to my family and friends."
We responded:
"Thank you for taking the time to tell everyone about your great experience with Matthew and putting your Auto insurance in place. We truly appreciate your recommendation Eduardo!"
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Samantha Avellaneda-Ruiz

February 1, 2026

5  out of  5
rating by Samantha Avellaneda-Ruiz
"After having a disastrous experience for 2 years with an agent in NC, I cannot put into words how AMAZING Steve and his team has been with my move back to FL. I was immediately met with answers to my questions and transparency about my policy. Steve offered much knowledge and kindness throughout this process and followed up with me about any little hiccups."
We responded:
"WELCOME BACK TO FLORIDA SAMANTHA! It was my pleasure working with you and putting your auto policy and renters insurance in place. Fantastic customers like yourselves are why we do what we do. Thank you for the amazing review!"
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Jackie Irby

January 27, 2026

5  out of  5
rating by Jackie Irby
"Love Steve and his staff. Friendly, knowledgeable and just plain great to work with. A great credit to State Farm for this superior Agent and Agency Staff"
We responded:
"We love you Jackie! Thanks for being such a pleasure and great customer!"
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Shanna Hall

January 24, 2026

5  out of  5
rating by Shanna Hall
"Stephanie was very knowledgeable and amazing customer service ❤️"
We responded:
"Stephanie is a star! Thanks for recognizing that and leaving her a review Shanna!"
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Kimberly Bolton

January 23, 2026

5  out of  5
rating by Kimberly Bolton
"I highly recommend Stephanie at State Farm! She's been incredibly helpful with my life insurance policy, renters insurance, and auto insurance. She's very knowledgeable, explains everything clearly, and truly treats you like family. If you're looking for great service and personalized care, she's the one to go to!"
We responded:
"This is fantastic!! Thank you for taking the time to leave Stephanie such a great review. She loved working with you for your Auto, Life and Renters insurance. I'm so happy you felt like family, we really aim to do our absolute best with our customers!"
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Ricardo Echeverria

January 21, 2026

5  out of  5
rating by Ricardo Echeverria
"Stephanie was great, she really took the time to explain me my options and was very transparent."
We responded:
"Love hearing this Ricardo! Thanks for leaving Stephanie a great review!"
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Victor I. Perez

January 21, 2026

5  out of  5
rating by Victor I. Perez
"Very helpful and polite"
We responded:
"Thanks for the review Victor!"
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Klander Lander

January 20, 2026

5  out of  5
rating by Klander Lander
"Thank you for getting me cheaper insurance with better self coverage so easily"
We responded:
"Cheaper insurance and better coverage is always our goal! Thanks for joining us and for the review!"
Profile photo of Willard “Butch” Reed

Willard “Butch” Reed

January 20, 2026

5  out of  5
rating by Willard “Butch” Reed
"Mathew was an excellent representative for my State Farm auto insurance, I was happy to have him as an agent."
We responded:
"We are happy to have you as a customer Butch! Thanks for the great feedback on Matthew!"
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Mandy Favors

January 19, 2026

5  out of  5
rating by Mandy Favors
"In the short time I’ve been with State Farm, I’ve found this office to operate at the highest standard. The service is excellent, and the agent is always in the office and extremely knowledgeable. If you’re looking for savings and peace of mind about your future, I highly recommend this local office for all your insurance needs."
We responded:
"Mady we love you! Customers like you are the reason we do what we do! Thank you for the kind words. "
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Irene Golembo

January 16, 2026

5  out of  5
rating by Irene Golembo
"I had nice experience to work with Matthew from “StateFarm” on adjusting insurance policy for my car. He spent all needed time to analyse information for my particular situation, and to find solution, showing patience, respect, knowledge of coverage and limits. Thanks! Recommend!"
We responded:
"Hey Miss Irene, Matthew loved working with you! Thank you for the fantastic feedback, it makes my day reading reviews like this. We love helping people with their car insurance and really making sure they understand what their policy does."
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caroline heuermann

January 15, 2026

5  out of  5
rating by caroline heuermann
"Very helpful walking me through the whole process."
We responded:
"Great to hear my team were so helpful Caroline!"
Profile photo of Ray Rodriguez

Ray Rodriguez

January 15, 2026

5  out of  5
rating by Ray Rodriguez
"I just got the best service from Steve Barney StateFarm insurance. Great rates just give them a call the ask for Karyn her service is excellent she listens to you and does all she can to help. No more shopping around I'm staying Steve Barney State Farm.insurance"
We responded:
"Love reading this Ray! Karyn prides herself on the car she gives to our customer, I am so happy you got to experience that! Thanks for the review and your recommendation, we appreciate it!"
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Jay Witt

January 15, 2026

5  out of  5
rating by Jay Witt
"Matthew was extremely helpful and knowledgeable about the auto and renter policy coverages. His attitude and demeanor was friendly and professional. Thanks for the experience and savings from Progressive!"
We responded:
"Hey Jay, thanks for recognizing Matthew and that we try to do things a bit differently than the other guys out there! "
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Nicholas Giamati

January 14, 2026

1  out of  5
rating by Nicholas Giamati
"Tried working with this branch including Steve himself.

They screwed up both my auto and home policies several times. They didn’t process my home policy paperwork which ended up costing me about $800 more per year. Steve said “we’ll make it right” in which he did nothing. Tried canceling my policy and they can’t even find it.

They also didn’t process the paperwork correctly for my auto which cost me $322 which I admittedly should have monitored my bill closer. I had called several times in which I was told everything should be fixed.

Nevertheless I wouldn’t recommend this branch at all. They ended up costing me money annoyance and time in the long run. I don’t know how they are highly rated on google.

My response to your reply:

Homeowners: You’re wrong. Your team never sent the documentation to my lender. Once I lost coverage I had to get involved multiple times between you two. Your team dropped the ball

Auto: I did ask about these forms. I did reach out several times. I was told it was taken care of. But you’re right I recently canceled after getting fed up with trying to follow up on your team’s job."
We responded:
"Hi Nick, I am truly sorry to hear that your experience did not meet the 5-star level of service we striver to provide every customer. We take feedback like this very seriously and appreciate you bringing your concerns to my attention.

Regarding your Homeowner's policy, our office completed all binding and submission of all documentation promptly and correctly. Unfortunately, your Mortgagee did not remit payment of the initial invoice in the 90 day window, that is out of our control. That forced the policy to have to be rewritten and reissued a second time. In doing so, that then meant it had to go with a different company and $300 higher premium. We have notes in the system showing we did in fact reach out to yourself to inform you that they had not paid the premium to see if you can get in contact with them when we received notice of the nonpayment. Unfortunately the Mortgagee paying or not paying a bill is out of our direct control. I did my best to remedy the situation when it went unpaid.

With respect to the Auto policy, there were forms that you had not signed that we reached out about on multiple occasions and had to resend multiple times as they had expired. When you called in most recently, my team member spoke with you and explained why the bill was higher, the State of Florida automatically increases coverage if said forms are not signed. He then made the change to reduce that coverage down and send those forms back out which would adjust your premium once again. You then chose to cancel your policies. I understand your frustration and regret that the outcome did not align with your expectations.

Our intention is always to advocate for our customers, ensure accuracy and resolve issues as quickly as possible. We sincerely apologize that this situation caused you inconvenience and additional stress, and that your overall experience fell short of what we pride ourselves on delivering.

"
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Mary Henderson

January 12, 2026

5  out of  5
rating by Mary Henderson
"I work with many different insurance agents in my line of work, and Tony stands out from the rest. I see firsthand how hard he fights for his clients and the level of detail he puts into every policy. He is professional, diligent, and clearly cares about the people he represents. Highly recommended!"
We responded:
"Wow! Thank you for the amazing review Mary. You are right, Anthony goes above and beyond for our customers, he's a great part of my team! Thank you for recognizing his dedication to our customers."