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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa

Melissa

April 14, 2026

5  out of  5
rating by Melissa
"I recently had some questions about my renters insurance. I talked with Karyn on the phone and she was very knowledgeable and polite. She was helpful and provided good customer service."
We responded:
"Thanks so much for leaving a review for Karyn! Karyn is the queen of our Service team, thank you for recognizing her for helping with your renters insurance. If you have any family or friends we can help, we have a great referral program :)"
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Monica Daniels

April 13, 2026

5  out of  5
rating by Monica Daniels
"Big thanks to my agent, Matthew Who was incredibly helpful and saving me real money. it’s not every day you get the same protection for less, I really appreciate the time and care it took to make things happen. Highly recommended for anyone who’s looking to get fair value and expect guidance!"
We responded:
"Monica, big thank you to you for trusting in Matthew! He is a rockstar, getting the right coverage at a great price is always a win! More importantly working with someone like Matthew who genuinely cares about his customers and their policies is what we pride ourselves on."
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ana maria arredondo

April 13, 2026

5  out of  5
rating by ana maria arredondo
"Steve helped save so much on my car insurance! Definitely recommend:)"
We responded:
"Happy to help Ana Maria!"
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Jeremy Dvorak

April 7, 2026

5  out of  5
rating by Jeremy Dvorak
"I moved to Florida and needed to get auto and umbrella coverage. Matthew was super friendly and helpful and I would recommend this agency to anyone in the area"
We responded:
"Welcome to Florida Jeremy! We appreciate your recommendation. Thank you for trusting us with your Auto Insurance and your Umbrella! "
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Jaime De Miguel

April 6, 2026

1  out of  5
rating by Jaime De Miguel
"Thank you so much, Stephanie! Not only she helped me save a chunk of money on my car insurance but she was extremely helpful and knowledgeable throughout the process. I'm very satisfied with the service. Update a few months later. It was all too good to be true. My policy increased without notice, and when trying to reach them over the phone or email I have been ghosted way too many times. It's just impossible to get a call back and cancel a policy, apparently.. Grateful for you, Stephanie!"
We responded:
"We are grateful for you too Jaime! Stephanie loved working with you to put your Auto insurance in place. If you have any friends or family you can send our way, we have a great referral program."
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Russel Ruiz

April 6, 2026

5  out of  5
rating by Russel Ruiz
"Mr. Mathew was very professional & helpful."
We responded:
"Russell, we appreciate you sir! So happy Matthew gave you great service while taking care of your Homeowners insurance!"
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Dana Lockyear

April 6, 2026

5  out of  5
rating by Dana Lockyear
"Thanks Matthew! You were incredibly helpful! I’ll be sure to refer my friends!"
We responded:
"Thanks for the review Dana! We will keep an eye out for those referrals and make sure we say thank you to you!"
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Sherryl Lustig

April 2, 2026

5  out of  5
rating by Sherryl Lustig
"My representative , went above and beyond She walked me and my family through every step and every question we have, Steve was also to help me with life insurance in questions about my personal belongings"
We responded:
"Hey Sherryl :) It was my pleasure to take care of your life insurance and answer your other questions. We love having you as a customer!"
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Nick DeCarlo

April 1, 2026

5  out of  5
rating by Nick DeCarlo
"This little nook on Central houses the ever welcoming Matthew Shinall-Robinson - a clear expert in his profession; he was quick to thoroughly answer any questions my wife and I had. Even though he offered far more coverage, the rates available to us were much lower than the competitor was able to put together. The cohesive and delightful team members sprinkled through the facility make the entire experience pleasant. It would be selling them short without mentioning the relief we feel knowing that if we are ever in need of help with our insurance, Steve Barney and his excellent team have our backs."
We responded:
"Thanks for the amazing review Nick! You are right, Matthew is an expert and prides himself on putting the right coverage in place for each of our customers. You absolutely made our day with your review. Stop by and see us again soon!"
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Savannah DeCarlo

March 31, 2026

5  out of  5
rating by Savannah DeCarlo
"Matthew was fantastic! He made sure that I was getting better rates, better coverage, and he thoroughly answered all of my questions. The other office staff were very welcoming as well. Would highly recommend!"
We responded:
"Savannah we think you are fantastic too! Better rates and better coverage is always a win in our eyes! Welcome to the Steve Barney State Farm Agency Family, if there is ever anything you need, Matthew (and everyone else) is here for you!"
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Leo Hetzendorfer

March 30, 2026

5  out of  5
rating by Leo Hetzendorfer
"Matthew was a pleasure to set up my auto insurance policy, professional, patient, answered all of my questions and even some I didnt know to ask. Covered everything"
We responded:
"Leo! Thank you for the review, more importantly thank you for being such a great customer and trusting us with your personal policies and your business policies!"
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Taeyang Lee

March 27, 2026

5  out of  5
rating by Taeyang Lee
"Shout out to Bailey at State Farm on helping me with my quote. Geico will raise your rates and eventually try to screw you. State farm just made things way easier for me."
We responded:
"Thanks for the review Taeyang!"
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Jon Lord

March 27, 2026

5  out of  5
rating by Jon Lord
"Super responsive, friendly and professional. Thanks for making things easy!"
We responded:
"Thansk for leaving Karyn a great review Jon!"
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Michelle F

March 27, 2026

5  out of  5
rating by Michelle F
"Karyn has been wonderful to work with (and Steve too)! She returns emails and calls promptly and is very professional and pleasant. Great agency!"
We responded:
"Thank you for leaving us such a nice review Michelle! We really appreciate you as a customer and your feedback!"
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ViggyCat

March 26, 2026

5  out of  5
rating by ViggyCat
"Karyn Hagenson is responsive and helpful when it comes to homeowners’ insurance! 👍👍👍👍👍😊"
We responded:
"Karyn is the pillar of our service, so happy you got to experience her fantastic customer service! "
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William Watts

March 24, 2026

5  out of  5
rating by William Watts
"Daily was excellent. Great personally and professionally. Very helpful"
We responded:
"Hey there William! Thanks for coming by the Agency and meeting with Daily! I am sorry I did not get to put a face to the name but would love to meet you next time! Thanks for trusting us with your Auto insurance. Thanks for leaving Daily a great review"
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Shanna Hall

March 21, 2026

5  out of  5
rating by Shanna Hall
"Stephanie was very knowledgeable and amazing customer service ❤️"
We responded:
"Stephanie is a star! Thanks for recognizing that and leaving her a review Shanna!"
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Vikash Singh

March 20, 2026

5  out of  5
rating by Vikash Singh
"Matthew did a great job with assisting with my inquiries regarding rates and quotes"
We responded:
"Matthew loved meeting with you and reviewing your policies with you. Making sure our customers are the best protected they can be is something we pride ourselves on."
Profile photo of Virginia Ellis

Virginia Ellis

March 19, 2026

5  out of  5
rating by Virginia Ellis
"We had an appointment with Mathew, getting Florida insurance for first time and thinking about leasing a car whilst also owning an older car. Mathew walked us through various choices, explaining everything in a courteous and humorous way. He showed all the figures clearly by projecting them on a screen my husband I could both see. His office is comfortable and personal. He’s been available since to answer questions. This office was highly recommended to us, and it has fulfilled our expectations for sure. I’m happy we chose this office, and Mathew in particular."
We responded:
"WOW! This absolutely made my day Virginia! Welcome to Florida and welcome to our Agency. I am over the moon knowing we came highly recommended and we lived up to those expectations. Matthew is a star and takes the best care of our customers! If there is every anything we can help with don't hesitate to ask :)"
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Jimmy Detsis

March 19, 2026

5  out of  5
rating by Jimmy Detsis
"Ryan was very helpful and courteous! He was able to fully take care of my situation. He did everything in a very timely manner and answered all of my questions. Highly recommend him! Thanks again!"
We responded:
"Helpful, courteous, everything I want in my service team. Ryan is new to the team and a great addition, so happy he provided you with a high level of service Jimmy! Thanks for your recommendation and leaving Ryan a review!"
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Aisha W

March 18, 2026

5  out of  5
rating by Aisha W
"My state farm agent name is Matthew, and he was awesome. Matthew was kind and patient with answering all my questions(some of the same questions over and over again. Thanks so much Matthew, I will be recommending you to my friends and family."
We responded:
"Aisha! Thanks for the great review! Matthew loved talking with you, he would love to help any of your friends and family! We really appreciate you and your recommendation."
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Jim Jablonski

March 18, 2026

5  out of  5
rating by Jim Jablonski
"Daily was very patient and interested in all my concerns. She responded with either a call or text with answers to all my concerns. I would recommend this agent to anyone looking for insurance"
We responded:
"Jim, we appreciate you leaving a review for Daily and thank you for your patience with her getting your policy in place. Enjoy that new RV!"
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William Fletcher

March 13, 2026

5  out of  5
rating by William Fletcher
"The State Farm Insurance team here in St. Pete went above and beyond for me. The knowledge and experience they demonstrated while doing what's best for the customer could not have been a better experience. Matthew and Steve will guide you in whatever policy you're looking for to protect yourself and your family. Thank you again!!"
We responded:
"William, thank you for the kind words and for trusting us with your most important protection, life insurance. Matthew and I are very proud to be able to help find you the right policy to protect what matters most. More importantly, thank you for the job you do for keeping the St. Pete community safe! "
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Jordan J

March 9, 2026

5  out of  5
rating by Jordan J
"Matthew was fantastic. He was very informative and had a great personality. Highly recommend working with him to find the best rates!"
We responded:
"Thanks for leaving Matthew such an awesome review Jordan! We appreciate the feedback!"
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Joe Marcello

March 5, 2026

5  out of  5
rating by Joe Marcello
"Matthew helped me out so much with my quit thank you"
We responded:
"That's great to hear Joe! Thanks for leaving Matthew a review."